At Portable Pods, we take pride in providing high-quality storage solutions and ensuring our customers are satisfied. We understand that sometimes a return is necessary and strive to make the process as simple as possible.

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Return Policy Overview:

• Return Window: If you are not completely satisfied with your storage unit, you may return it within 7 days of its arrival.

• Condition for Return: All items must be in unused, original condition and suitable for resale.

• Refund Timeline: Once your return is approved, a refund will be issued within 10-15 business days.

• Return Shipping: The cost of return shipping is covered by Portable Pods LLC.

• Non-Returnable Items: Returns will not be accepted for products that are damaged after delivery or for items that have been customized (i.e., products with custom requests or additional features).

• Order Cancellations: Orders can be canceled only before they are shipped. Once an order has been dispatched, cancellations are not permitted.

 

How to Initiate a Return:

• Contact Us: Please reach out via email at info@portable-pods.com or call us at (253) 893-4363.

• Return Process: After receiving your request, we will guide you through the return process to ensure a smooth and hassle-free experience.